Understanding Conflict & Communication

Understanding Conflict and Communication – Foundations & Clearing Conflict is a workshop for personal and professional development.

In this workshop, you will become more aware of your preferred conflict style and identify situations where each conflict style can be used most effectively.

You will also use your knowledge of conflict styles to practice communication that clears up conflict and improves empathy in relationships.

This 3 hour workshop is designed for people who provide support and are open to all community members.


Cheryl Fuller – Training and Organizational Development Manager


Board Room – Extend-A-Family Waterloo Region: 91 Moore Ave., Kitchener N2H 3S4

Note: If you are entering the building outside of regular office hours (Monday-Friday 9:00am – 4:30pm), please ring the doorbell to the left of the door closest to the parking lot, and we will come to let you in.

Virtual workshops will be held on Zoom. You will be sent a link prior to the training.


Online: please fill out the form in the sidebar to the right.
In person: please call our office at 519-741-0190 or visit 91 Moore Ave. Kitchener, N2H 3S4.

Please read this important Training Information sheet before registering.

Cost: Free

Who is this workshop for?

These workshops are geared towards an adult audience. They are designed for Direct Support People, employees in developmental services, adults with disabilities and their families and community members.