Extend-A-Family Waterloo Region Team

Inspired by the parents who founded Extend-A-Family Waterloo Region, we believe it is important to put the person first.

Our experienced team work in a thoughtful and professional way, to serve the people we support and our community. Our innovative perspective and commitment to the work we do is at the centre of our organization.

Meet our staff, send a friendly hello, and find out more about Extend-A-Family Waterloo Region.

Board Members

Liz Hedley


As part of Extend-A-Family Waterloo Region’s board, Liz feels such value and worth in the hard work and commitment EAFWR has to their staff, to the families that we serve, and to the community as a whole. Sharing similar philosophy and work ethic, Extend-A-Family Waterloo Region’s commitment to advocacy, education and support in the community is of great importance.

Liz has worked in the Waterloo Region for over 25 years, both in the Development Sector, and currently at Family & Children’s Services of the Waterloo Region. For over 26 years, Liz’s interest, passion and commitment continues to focus on supporting children, youth and families in our community.

Tomasina Channer


Tomasina joined Extend-A-Family Waterloo Region’s Board of Directors in 2018. Living in the region for the past 20 years with her husband and three children, Extend-A-Family Waterloo Region was there when her family received the autism diagnosis of her daughter providing assistance when there seemed to be more questions than answers.

Tomasina brings over 15 years of management experience from the Contact Centre Industry as well as Director level positions with both Sun Life and Manulife. Tomasina wanted to leverage both her personal and professional experience in support of EAFWR, an organization that helps so many as it strives to bring inclusion and awareness to the community.

Caitlin Garcia


Caitlin, a dynamic and highly qualified professional with a well-rounded knowledge of accounting practices and principles, joined the Board of Directors in 2018.

Her strong work ethic and collaborative approach, along with her passion for learning, has been an asset to EAFWR. She has been a welcomed addition to our team, and her knowledge and passion for the organization and the people we serve has been indispensable.

Caitlin has a Bachelor’s Degree of Business Administration and is a Chartered Professional Accountant. In her full-time role, she is a Senior Tax Manager at BDO Canada LLP. Caitlin became our Board Treasurer and Chair of the Finance Committee in 2020.

Devon Fernandes


Since the first day he started worked alongside Extend-A-Family Waterloo Region to co-found the KW Library of Things, Devon has develop a strong appreciation for how community-based organizations can address complex social issues. Devon has served on the Board of the Laurier Students’ Public Interest Research Group, and continues to find ways demonstrate his commitment to inclusion, community, dignity and belonging.

Devon earned his Master’s in Community Psychology from Wilfrid Laurier University and is currently working as Humber College’s Sustainability Specialist.

Chris Letizi


A community builder for over ten years in the Stanley Park Community, Chris has gained experience in community leadership, bringing people together, empowering others and working with individuals from various backgrounds. Chris has lived experience working with individuals with disabilities, through his work with Carizon Family and Community Services, Extend-A-Family and Child and Family Services, as well as supporting his daughter who has Muscular Dystrophy and Scoliosis.

Chris has over 10 years of experience serving on Board of Directors, and through volunteer and paid experience has a knowledge of fundraising, program planning and administrative tasks. Chris is also experienced with supporting and developing policy and strategies, most notably the development of the City of Kitchener’s Neighbourhood Strategy.

Chris has his professional designation in Volunteer Administration and has completed the Volunteer Management Course at Conestoga College. Chris obtained his Bachelor of Arts (Honours) in Social Development from the University of Waterloo and specializations in Legal Studies and Criminology, as well as a diploma in Social Work Studies from Renison College.

Daisy Martin


Daisy joined Extend-A-Family Waterloo Region’s Board of Directors in 2018. She wanted to contribute to a community that has embraced her family by giving back to an organization she feels embodies the values she is passionate about – community, inclusion and dignity for all.

Daisy has her Bachelors of Mathematics from the University of Waterloo and has her Project Management Professional (PMP) accreditation.  She has been active in the community through various roles, including champion United Way within her work place, Co-chair to the Hope Spring Dinner event, events Chair for the local PMP chapter and Global Women’s Alliance Professional Development Chair at work.

She and her family have been a part of the KW community over the past 21 years and is proud to call KW home.

Jamie Moffat


Jamie joined Extend-A-Family Waterloo Region’s Board of Directors in 2017. He brings with him a diverse background, including professional experience in Project Management, Recruitment and Finance/Accounting, as well as a background in the humanities, having received a BA in Religion & Culture from Wilfrid Laurier University. While earning his MBA, Jamie provided consulting for local business owners while working for SIFE Laurier, and was a founding member of Net Impact at Laurier, a local graduate chapter of the global NFP based around sustainable practices and thinking from a humanitarian and economical perspective in business.

A designated CPA, Jamie currently manages accounting for a local general contractor. He hopes to contribute his financial and business acumen, in an effort to promote to the interests and well-being of EAFWR, and the families it serves. A resident of Waterloo Region, Jamie has embraced this community with his wife and three children, for nearly fifteen years.

Nancy Murdoch


Nancy spent most of her career (17 years) in crisis assessment and intervention with Family and Children Services of Waterloo Region. Most recently, Nancy worked in coaching child protection staff and advocates in Texas on how to engage with vulnerable families. Nancy and her family have also volunteered with the National Service Dogs, raising a puppy for a child with Autism.

Nancy is committed to giving back to the community in a meaningful way by providing her experience and passion to EAFWR. This experience included working with children and families with concerns ranged from homelessness, struggles coping with mental health, and various challenges related to being new to Canada.

Nancy’s professional learnings have included Equity and Diversity-Anti-Oppressive Practice, Trauma and Attachment, Aboriginal-Alternative Dispute Resolution, Violence against Women, High Conflict and Signs of Safety Training.

Ryan Voisin


Personally and professional, Ryan is a strong and passionate community-builder who believes in celebrating every individual’s unique contributions and achievements. Committed to community-building, Ryan works every day to create safe and inclusive spaces for productive and transformational dialogue. With strong facilitation and strategic thinking as a foundation, Ryan uses humour, creativity, and insight to help individuals and groups move forward collaboratively.

Ryan supports a father who lost the ability to walk unaided over ten years ago, and a mother diagnosed with amnesia three years ago as a result of an acquired brain injury. Ryan believes that it is “one’s environment and not abilities that create a disability”.

Ryan is the Director of Overlap’s Innovation Programs, whose proficiencies include human-centered design competencies rooted in empathy, applying foresight/futures methodologies for long-term planning, transforming organizational culture and design, including executive coaching, group facilitation and mediation, IT, strategic advocacy planning and relationship management.

Sigrid Janus


Melissa Quarrie


Adnan Ali



Al Mills

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Executive Director

Ron Trajano

ext. 225
Director of Services

Courtney Horowitz

ext. 263
Director of Operations

Kevin Guay

ext. 240
Director of Human Resources

Administration Team and Finance

Bea Binka

ext. 287
Program Specialist

Heather Dowling

ext. 223
Executive Assistant

Maria Gligor

ext. 210
Financial Coordinator

Christina Koenig

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Community Ambassador

Ken Lemon

ext. 231
IT Manager

Community Engagement Team

Kerry Cressman

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Community Engagement and Event Specialist

Avishka Juta

ext. 226
Marketing and Communications Specialist

Becky Klokoff

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Community Engagement and Donor Specialist


Daniel Allen

ext. 232
Support Coordinator

Sanjay Bhaskar

ext. 351
Support Coordinator

Samara de Boer

ext. 227
Support Coordinator

Jessica Cave

ext. 237
Support Coordinator

Tristan Fassel

ext. 250
FamilyHome Recruitment and Networking Coordinator

Rebecca Fowlie

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Support Coordinator

Selena Gaus

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Support Coordinator

Katie Hagedorn

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FamilyHome Coordinator

Chantelle Mann

ext. 270
Support Coordinator

Terral McBay

ext. 235
FamilyHome Coordinator

Kelly McMillan

ext. 230
Support Coordinator

Danielle Paquette

ext. 245
Support Coordinator

Alexis Pite

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Support Coordinator

Amal Shire

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Support Coordinator

Christine Strong

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Support Coordinator

Neha Mariam Sunil

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Support Coordinator

Erin Toner

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FamilyHome Coordinator

Mikaela Vander Loo

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Support Coordinator

Program Managers

Michelle Boismier

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Program Manager, FamilyHome

Denise Dietrich-Lelievre

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Program Manager, Special Services at Home & Intake

Kimberly Little

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Program Manager, Medically Fragile, Technologically Dependent (MFTD) & Home and Community Care Support Services (HCCSS)

Andrew Owen

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Program Manager, Working Adults Learning Empowering Skills (WALES)

Ben Sauder

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Manager, Community Programs

Kim Sproul

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Program Manager, Community Development

Jill Swanton

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Program Manager, Passport

Recruitment and Training

Ash Densa

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Recruitment Coordinator / Community Support Coordinator

Cheryl Fuller

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Training and Organizational Development Coordinator

Michelle Scala

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Recruitment and Volunteer Coordinator


Brianna Gaebel

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Community Facilitator

Haela Von Hatten-Baer

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Community Facilitator

Desiree Hinsperger

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Community Facilitator

Gryphon Sibbald

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Community Facilitator


Beth Weisberg

Community Facilitator